FREQUENTLY ASKED QUESTIONS.
How big of a problem are single use capsules?
In 2018, more than 56 billion single-use capsules were thrown away, amounting to more than 360 million kilograms of waste! Considering there were 22 billion plastic water bottles thrown away, 56 billion capsules is an enormous amount of waste! We need to do something about this catastrophic environmental damage!
Do you only have capsules for Nespresso®?
No, we also have compatible capsules for Dolce Gusto®, Vertuo®, Caffitaly®, Lavazza® and Illy®. Check out our other capsules here.
How do I get the best out of my Happy Capsules™?
1. Try a range of different coffees and tamping pressures.
2. Fine grain coffee tends to work best and produce stronger coffee. Normal single use capsules tend to use fine grain coffees.
3. If you use fine grain coffee don't put too much pressure on with the tamper. Light pressure with the coffee coming up to just under the rim of the capsule is usually the optimum combination.
The machine pierces through the classic capsule, how do Happy Capsules™ not get damaged?
The capsule is designed to let the water pass through its holes without any trouble. It is made of stainless steel so it does not get damaged during the process.
Won’t this damage the machine?
No, thousands of tests have been done and the pressure points of the machine did not receive any excessive force.
How long do they last?
If you take care of them and wash them after each use, they can last for 10+ years.
Is there a guarantee if the product does not work?
Yes, we are very confident in our product, therefore there is a 30-day money back guarantee.
What is the expected delivery time?
Because we ship all over the world, this depends on where you live. Please have a look at our shipping policy to know how much time it will take for your order to arrive.
Can I use them for tea?
Yes! You can put tea bags or dry tea in the capsule. Fill it halfway and you will get at least 2 cups of tea. Depending on the tea you use, you can even get yummy foam on top :)
Doesn’t Nespresso recycle their capsules?
The first point we need to make is that reusing is always better than recycling. A lot of energy is required for recycling so it still has a negative impact. That being said, Nespresso® did recently decide to put a recycling program in place. However, they recycle only 24% of their capsules. Since the aluminium in their capsules needs a special alloy, only 0.1% of their current capsules are made from other capsules that have been recycled.
Will my machine lose its warranty if i use your capsule?
Absolutely not. Using our capsule is the same as using any other compatible capsule from different brands, e.g. Lavazza® or L’Or®. The only difference is that our capsule doesn't create any waste plastic and saves you money.
Won’t the capsule get hot after each use?
The capsule does get hot after each use, so you might have to wait for a minute or two before taking it out of the machine with your hand. If you want you can use a tool to take it out and place it under water to speed up the cooling process. If you plan on making coffees for friends and family as well then it may be worth getting a pack with 2/3 capsules so you can use one after the other.